Customer Care and Logistic Services Agent (m/f/d)

We are looking for a highly motivated individual with a strong customer service-based approach and focus on logistics




Logistics/ Customer care


AYOXXA Biosystems is dedicated to the vision of enabling success in translational research. Building upon an innovative technology platform, our mission is to develop robust assay panels for translational research applications. With its advantages in terms of quality, flexibility and efficiency, LUNARIS™ enables reliable quantification of biomarkers from model to man – from lab to clinic – from data to insight.


Your responsibilities:


  • You will commission and facilitate the distribution of our LUNARISTM Reader and Kits – device and biological reagent products with special shipping requirements (e.g., dry ice)
  • Ensure timely preparation, handling and pro­cessing of shipments - including air waybills, commercial and customs/regulatory documents
  • Communicate effectively and timely with customers, vendors, expeditors and internal stakeholders
  • Pack goods and arrange dispatch of road and air consignments
  • Process orders
  •  Manage supply chain and warehouse


Your qualifications:


  • Bachelor's degree in Business, Supply Chain / Logistics or related field preferred; alternatively commercial training in the mentioned fields
  • Experienced in supply chain warehouse management and logistics
  • Experienced in order processing
  • Proficient computer skills, including Microsoft Office products (Outlook, Excel, Word, PowerPoint)
  • Familiar with common ERP/CRM software (e.g., MS Dynamics NAV)
  • Fluency in spoken and written German and English is essential


Skills we are looking for:

  • Excellent communication skills
  • Ability to work in interdisciplinary teams
  • Proactive and independent mode of operation
  • Strong attention to detail
  • Excellent problem solver


You can expect:

  • A permanent working contract
  • A highly motivated international team and a positive working atmosphere
  • Free parking
  • Flexible working hours

AYOXXA offers a positive and dynamic working environment in a young and growing company together with short communication channels and flexible working hours. We are interested in hearing from ambitious, motivated people to join our international team. Our business language is English.

If you are interested, please email a cover letter, CV, and certificates in one PDF file to


If you are interested please e-mail a cover letter, CV, certificates and recommendation letter in one pdf file to

Still have any questions? Ask us!

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